Shipping policy

SECTION 35 - SHIPPING & DELIVERY


Delivery area
- Currently: Switzerland (standard shipping with Swiss Post).
- International: in preparation - we will provide information here as soon as it becomes available.

Shipping costs
- Switzerland: CHF 9.00 shipping costs (standard).

Delivery times
- Switzerland: Usually 2-5 working days after order confirmation or dispatch.
- International deliveries (as soon as available): Usually 5-10 working days after dispatch. The actual delivery time may vary depending on the destination country, customs clearance and local shipping providers.
- All stated delivery times are approximate values and non-binding estimates. Longer delivery times may occur, in particular in the case of high demand, limited drops, pre-orders, increased order volumes or delays at shipping and logistics providers.
- We make every effort to process and ship all orders as quickly as possible.

Tracking
You will receive a tracking number as soon as your order has been shipped.

Customs, import charges and taxes
For international orders, additional customs fees, import charges, taxes or other official fees may apply. These costs are to be borne by the recipient. The applicable regulations vary from country to country. We have no influence on these fees and cannot predict their amount.

Undeliverable / Delivery refused
If a shipment is not delivered, not collected, refused or returned to us due to an incorrectly or incompletely provided delivery address, the resulting shipping, return, customs, storage and handling costs may be deducted from any refund or passed on to the customer.